At Dosse, all our products are manufactured under high standards of quality and verification. For this reason, we do not offer refunds or accept returns once the purchase has been made. All sales are final.
If you make a purchase, you agree that you will not be able to return the product, exchange it, or request a refund, except in the cases described below.
Damages and Issues
Check your order as soon as you receive it.
If the item arrives damaged, defective, or you receive an incorrect product, contact us immediately at dossebackup@gmail.com
with photos and details of the issue.
In these cases, we will evaluate the situation and provide a solution, which may include replacing the item.
Exceptions
We do not accept returns for:
Exchanges
Since we do not accept returns, we also do not make exchanges for other items or models. We recommend carefully reviewing your purchase before completing it.
Refunds
We do not issue refunds of any kind, except in the exceptional case in which you receive an incorrect or damaged product and it is not possible to replace it.
In that case, we will contact you and inform you of the corresponding process.
Contact
For any questions or clarifications, you can write to us at:
dossebackup@gmail.com